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Truxedo is a RealTruck brand. When you buy Truxedo from RealTruck, you are buying direct from the manufacturer.
TruXedo Warranty Policy & Registration
TruXedo warrants that all new, unused products are free from defects in material and workmanship for the length of its warranty from the retail date of purchase. Proof of purchase is required and warranty is nontransferable and is valid to the original purchaser only. This Warranty is effective if the product is properly installed and used for the purpose intended for the life of the product. TruXedo’s obligation under this Warranty is limited to repairing, or at its option, replacing any part that is returned, transportation prepaid, to TruXedo, Yankton, South Dakota, if the product is, in our judgment, defective. All materials must be accompanied by an RMA (Returned Material Authorization) number requested by and authorized in advance of returning the materials. TruXedo shall not be liable or responsible to supply or pay labor to replace any part found defective, nor shall it be liable for any damages of any kind or nature to person, product, or property.
There are no Warranties for used products or products that have been repaired, altered, modified, subjected to misuse, negligence, accident or ordinary wear and tear. Limitations may apply to logo screen printing.
TruXedo Product | Warranty Period |
Sentry | 3 Year |
Sentry CT | 5 Year |
PRO X15 | Lifetime |
Lo Pro | Lifetime |
TruXport | 5 Year |
Duece | Lifetime |
Edge | 5 Year |
TonneauMate | 2 Year |
TruXedo products are sold without any express warranty except as set forth above. TruXedo is not obligated to honor warranty claims if Genuine TruXedo parts are not utilized
TruXedo and TruXport tonneau covers purchased through an authorized dealer are eligible for the full manufacturer's warranty. Anyone who purchases product(s) through eBay or other unauthorized internet sites should be aware that they may be buying used, defective, or incomplete product(s) and that the product(s) purchased may not be covered under warranty.
How To Submit A Claim
A defective product may, during the warranty period listed above, be returned to the place of purchase. Alternatively, you may submit a warranty claim at the link below. Proof of purchase must accompany all warranty claims. Returns made to Truxedo will not be accepted without prior authorization from Truxedo.
All claims require the following information:
Order Number
Name, Address, Phone Number, and Email Address
Vehicle Year, Make, and Model
Product Name and/or Part Number
Description of the warranty issue
Copy of original receipt
Images of product
This warranty statement supersedes all previous warranty statements in any Truxedo catalogs or other marketing materials. PLEASE NOTE: Return requests will not be accepted for non-defective products once installation has taken place. This will void any return process for Truxedo. Any items shipped back to Truxedo without return authorization from an Truxedo representative may be refused upon receipt, and/or sent back to the customer at the customer's expense.