Go Rhino warrants to Buyer that for a period of five (5) years from the date of shipment of the product(s) (“Warranty Period”) for
black finishes and chrome finishes, that such products will materially conform to the specifications set forth in Go Rhino's
specifications in effect as of the date of shipment(s) and will be free from material defects in material workmanship.
Go Rhino warrants to Buyer that for the life of the product(s) from the date of shipment of the product(s) (“Warranty Period”) for
polished stainless steel finished products purchased after April 2004, that such products will materially conform to the specifications
set forth in Go Rhino's specifications in effect as of the date of shipments and will be free from material defects in material
workmanship.
Warranty claims must be accompanied with the original invoice and photos of the product. It is the customer's responsibility to clean
regularly and protect finish with regular applications of a nonabrasive polish that is compatible with the product's finish.
This warranty covers the cost of the product only and does not include the cost of removal, installation, third party modifications or
shipping of the product. In no event shall Go Rhino be liable to buyer or any third party for any damage or harm caused by the
product or use thereof, regardless of whether such damages were foreseeable and whether or not Go Rhino has been advised of the
possibility of such damages, not withstanding the failure of any agreed or other remedy of its essential purpose. This warranty is void
if the product shows signs of alteration, misuse, mishandling, improper care, neglect, improper application and/or damage due to
improper installation.
With respect to any such product(s) during the limited warranty period, Go Rhino shall, in its sole discretion, either: (i) provide a
one-time repair or replacement of such products (or the defective part) or (ii) credit or refund the price of such products at the pro
rata contract rate provided that, if Go Rhino so requests, Buyer shall, at Go Rhino's expense, return such product(s) to Go Rhino. The
remedies shall be the Buyer's sole and exclusive remedy and Go Rhino's entire liability for any breach of the limited warrant(ies).
Go Rhino disclaims all other warranties except to the extent that any such warranty cannot be validly disclaimed under applicable
law.
Finish Limited Warranty:
Limited lifetime on stainless steel products (after April 2004)
5 year warranty on black powder coat products
5 year warranty on chrome products
This warranty does not cover exposed welds
Finish warranty covers peeling, flaking, or cracking. Washing all finishes regularly with car wash soap and rinsing well with water is
the best method for maintaining the finish on your products. You must also protect the finish with nonabrasive automotive wax on a
regular basis. The use of any compound which contains abrasives becomes a self-defeating exercise as the compound scratches the
finish and opens it to corrosion. The use of harsh chemicals used to remove bugs and tar may also cause the finish to fail and should
be avoided.
If you are unsatisfied with your purchase please contact the establishment you purchased the product from.
If you need to place a warranty claim or need assistance, the Go Rhino customer service team will answer any questions you may
have. Please contact the Go Rhino customer service team at 1-888-427-4466 during normal business hours Monday thru Friday 7 am
to 5 pm PST. You may also email warranty@gorhino.com. In order to better serve you please provide a copy of the original invoice /
receipt, a photo of the issue you are experiencing and a photo of the vehicle the product is installed on.
All warranty returns must have an approved RGA number. The RGA number must be clearly marked on the exterior of the return
package. All approved warranty returns must be shipped to Go Rhino Products, 810 Nafta Blvd Laredo, TX 78045