Go Industries Big Tex Chrome Grille Guard

Big Tex Grille Guard is covered by a THREE-YEAR WARRANTY on materials, workmanship, and finish under normal use - excluding exposed welds.

All Go Industries CHROME products have a high-quality finish that must be cared for like any other exposed finish on the vehicle. Proper cleaning is essential, especially during winter use. Salts, chemicals, mud, mineral deposits and other semi-permanent debris can lead to corrosion and permanent damage. We recommend a thorough cleaning of all surfaces once a week and/or after hard use. Dry the surfaces to remove any mineral deposits left by water. Protect the finish with a non-abrasive automotive wax, pure carnauba, on a regular basis (at least twice every 30 days). The use of any soap, polish or wax that contains an abrasive is detrimental, as these compounds can scratch the finish, opening it to rust and corrosion which will void the warranty. Failure to clean and take care of the unit with the above steps could result in denied warranty claims.

NATURE OF WARRANTY and TO WHOM IT APPLIES:
Warranties extend to the original consumer and warrant the product against defects in manufacturing, workmanship and finish for the period of the warranty, commencing from the date of purchase. The warranty is limited to repair or replacement of the product and does not include electrical components or light bulb replacement, any charges to remove or re-install the product, labor, freight, inconvenience, consequential damage or any other cost or expenses.

EXCLUSIONS FROM WARRANTY:
The Warranty of Go Industries does not extend to exposed welds, freight damage, damage to the products caused by intentional misconduct, negligence, abuse, misuse, road hazards such as damage from gravel, rocks or other debris, modifications or alterations to the product, improper installation, uses of the product contrary to the product information sheet which accompanies the product, improper or inadequate maintenance (see finish protection above) and normal wear and tear. The finish on the Rancher Grille Guard is free of paint scratches and chips when packaged. Minor paint scratches and chips caused by installation or transportation handling is not a warranty issue and cannot be returned. Go Industries will furnish touch up paint for minor scratches and chips and the touch up will not harm the integrity of the product.

EXERCISE OF RIGHT OF WARRANTY:
The warranty is conditioned upon the return of the product to the original place of purchase or to Go Industries, at the expense of the consumer, together with the original proof of purchase from the end user and not a reprinted copy from the retailer. If you purchased your product online, the product must be returned to the online reseller or to Go Industries at the expense of the consumer. To return to Go Industries, call Customer Service at (800) 527-4345 and a Return Authorization Number will be issued for return and inspection. Product must be properly boxed to prevent damage to the product during shipment. If it is determined that the product returned was defective because of defects in manufacturing or workmanship, Go Industries will repair or replace the product and return the product at no additional expense to the consumer. If the defect was not due to a defect in manufacturing or workmanship, the product will be returned to the customer if consumer pays transportation expenses. If not, the product will be held for a period of thirty (30) days for the consumer to make arrangements to pick-up the product. After that time, it will be disposed of by Go Industries. Credits that are issued will be in the form of a merchandise credit only. All special-order items such as Brackets, Bracket kits, custom powder coated or manufactured parts are non-returnable.