Ecoological products are guaranteed to be free of manufacturer’s defects and to perform as advertised when properly installed and used as intended. If a defect is found, the product may be returned within 30 days of receiving your order. Please reference Ecoological’s return policy. Ecoological is not responsible for product defects which are caused by improper use, neglect, abuse, improper installation, accidents, or other uses not described in the product literature. Ecoological is not liable or responsible for the customer’s costs associated with improper use, neglect, abuse, improper installation, accidents, or other uses not described in the product literature. Furthermore, Ecoological is not responsible or liable for personal property which is stored in or which interacts with Ecoological products.