Free Shipping on Orders Over $100
DropRacks, the revolutionary roof rack solution created for unmatched convenience, offers a whole new degree of ease and convenience. DropRacks lowers everything to a level that is comfortable and accessible, in contrast to conventional roof racks that put your equipment out of reach. Its creative design streamlines the loading and unloading process by placing a horizontal loading area directly next to your car.
With DropRacks, you can easily load and fasten all of your belongings onto the roof of your car. It's a flexible option for every excursion, from roof boxes and tents to kayaks and bicycles. The platform's comfortable height makes loading and unloading stress-free, protecting your car and reducing physical strain. Even when handling awkward or large objects, enjoy the added advantage of effortless handling.
With DropRacks, experience a new era of comfort and convenience where loading is simple and accessibility meets innovation.
We recommend watching the install video before installing DropRacks on your vehicle. Remember to also read the user manual.
Installation is recommended to be done with two (2) people. For additional assistance, contact our experts.
**Please note that the tiny plastic plugs are no longer part of the product. This tiny piece only applies to products manufactured in 2019.
The limited warranty covers Dropracks Products for the benefit of the Customer for the period specified below.
Dropracks warrants that the Product shall be free from original defects in material and workmanship, (except consumable items, such as, without limitation,rubber and plastic wear strips, stickers, ), for a period of thirty (30) months commencing from the date of the delivery.
Our sole obligation in the event of such defect during this period is to repair or replace the defective part, or the Product with a comparable part or Product. How we replace or repair the Product is at our sole and absolute discretion. Replaced or repaired Products will have a warranty period equal to the remainder of the original warranty period, or thirty (30) calendar days from the date of delivery of the replaced or repaired Product to you, whichever is longer.
This warranty does not cover problems caused by normal wear and tear (including, but not limited to, scratches, dents, tears, or aesthetic oxidation of surfaces, or natural breakdown of colours and materials over extended time and use), accidental damages, unlawful vehicle operation, or modifications or repairs not performed or authorized by Dropracks.
In addition, this warranty does not cover problems resulting from conditions beyond Dropracks control including, but not limited to, theft, misuse, overloading, or failure to assemble, mount or use the Product in accordance with Dropracks’ s written instructions or guidelines included with the Product or made available to the Customer.
Unless specifically stated in writing, Dropracks does not warrant that the Products are fit for certain purposes, and it is entirely Customer's obligation to evaluate whether the Products fulfil the Customer's needs and ability to operate in connection with Customer's other equipment and operational environment
In order to exercise this warranty, the Customer must provide a written warranty claim promptly after a defect has been established, and in any event before the expiry of the warranty period, specifying the details of the defect. Failure to do so will result in a repair charge being levied based on cost and time to repair the defective Products.
In event of a warranty claim, Dropracks will carry out any required remedial action within a reasonable period. Notwithstanding the foregoing, Dropracks shall bear no responsibility for any incidental costs, such as decommissioning, detachment, retrieval, reattachment, and recommissioning costs.
Dropracks is not responsible for defects, which were not inherent in the Products at the time of delivery. Dropracks is not liable for defects which arise from poor maintenance, incorrect installation by the Customer, or modifications or repairs conducted by the Customer.
The responsibility and cost of shipping the Products to Dropracks will be on the Customer’s account, and the responsibility and cost of shipping to the Customer’s office address is on Dropracks ’s account. If for practical reasons remedy has been agreed to take place on site, all additional costs relative to Dropracks personnel, including but not limited to travel expenses, waiting time on site and other time spent, will be invoiced to the Customer at cost plus a surcharge of 10 % to cover general and administrative costs.
THIS LIMITED WARRANTY ONLY APPLIES TO ORDERS PLACED ON OUR WEBSITE (OR OTHERWISE DIRECTLY WITH US) AND ONLY TO THE ORIGINAL PURCHASER. All Products returned to us become our property.
SECTION 5 OF THE TERMS PROVIDES THE SOLE WARRANTY UNDER THE TERMS. ALL OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, ARE DISCLAIMED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DROPRACKS OR ELSEWHERE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.