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Introducing the BCR690E Hitch-Mounted Steel Platform E-Bike Carrier—the perfect solution for transporting your beloved e-bikes, mountain bikes, and road bikes. With its sturdy platform style, this carrier offers unparalleled stability and security, ensuring your bikes arrive at your destination unscathed. The BCR690E is designed with convenience in mind, featuring a tilt-down mechanism that allows you to easily access your vehicle's trunk or hatch without having to remove the carrier. So if you're looking for a top-of-the-line bike carrier that can handle the toughest terrain, look no further than the BCR690E Hitch-Mounted Steel Platform E-Bike Carrier.
Installation is fast and simple with the DK2 Hitch-Mounted Platform E-Bike Carrier. Shipped pre-assembled, the rack is ready to install fresh out of the box! The tool-free installation takes 10 minutes or less; all hardware and instructions are included.
WHAT IS COVERED
DK2 Inc. warrants to the original purchaser of any DK2 product that it will be free and clear of manufacturing defects in workmanship and materials under normal use and service for a period of one (1) year from the date of the original purchase.
DK2 will not accept returns past 30-days if your product is in original condition, if your product has a manufacturer defect or damaged parts, the time limit is then increased to one (1) year.
Your 1-year warranty DOES NOT cover "disposable parts" such as blades, teeth, hardware (nuts, bolts, springs, etc.), winch straps, cable or rope (winches), electrical (charging cables), belts, chains, tires, bearings or hub assemblies, plow springs, plow markers, plow snow deflectors, dust caps and scraper blades, as well as labor and installation charges, and delivery and/or shipping charges (unless due to DK2 error).
If within one (1) year (if your product has a manufacturer defect or damaged parts) from the original date of purchase, DK2 will replace, or supply any defective part at our option. Upon expiry of one (1) year, DK2 will have no further liability related to the product. DK2 does not authorize any party, including its authorized distributors or dealers, to offer any other warranty on behalf of DK2 Inc.
THIS WARRANTY DOES NOT COVER OR APPLY TO:
(a) Damage to the product due to misuse, mishandling and abuse
(b) Improper installation, maintenance and storage
(c) Expendable parts such as nuts and bolts, pins and springs
(d) Normal wear and tear
(e) Consequential damage & incidental damages such as damage to persons or property
PROCEDURE FOR OBTAINING A RETURN AUTHORIZATION
Within the one (1) year warranty period, the purchaser of the product must notify an authorized distributor or dealer of the claimed defect and provide proof of original purchase. At this time the validity of the claim will be determined and a Return Goods Authorization Number (RGA) will be issued if approved. No returned product will be accepted under warranty unless accompanied by an RGA# issued by Detail K2 Inc.
RESOLUTION FOR A DEFECTIVE PRODUCT
Detail K2 Inc. will at its option repair or replace the defective product covered by this warranty. The repaired product will be shipped to the purchaser upon completion. All transportation charges shall be the responsibility of the purchaser. Any damage in transit will be the responsibility of the carrier or at the risk of the purchaser.
WARRANTY CLAIMS WILL NOT BE SUBMITTED UNTIL ALL INFORMATION HAS BEEN PROVIDED. WARRANTY PROCESSING WILL BE DELAYED UNTIL ALL REQUIRED INFORMATION HAS BEEN PROVIDED