www.realtruck.com Guaranteed Delivery Promotion: Terms and Conditions
A. Eligibility. This guarantee is available to legal residents of the United States who are at least eighteen (18) years of age and purchase an Eligible Product at www.realtruck.com between November 20, 2023 and December 13, 2023 via ground transportation only. Eligible Products are only those that are accompanied by the green RapidShip logo at checkout. For example, in the cart below only the Husky Long John Fender Flares would be an Eligible Product, not the Weigh Safe Adjustable Ball Mount. While the RapidShip logo may appear next to a category of products, it may not be available for all items in that category. Only those with a RapidShip logo at the time of checkout are Eligible Products.
The guarantee is only available to the lower 48 United States and Washington, D.C. Void where prohibited.
B. Refunds. If you purchase an Eligible Product, consistent with these terms and conditions, and it is not delivered to you by December 25, 2023 you are eligible for a refund of the purchase price of that Eligible Product and may keep the Eligible Product. Delivery determination will be based on our review of your purchase and our compliance with the requirements herein and the relevant delivery records for your Eligible Product, as determined in our sole discretion. You must notify us of the service failure and request a refund by contacting our customer service team at (855) 264-8997 where a team member will validate your request. By requesting a refund you accept these terms and conditions.
C. Exceptions. We will not be obligated to refund your Eligible Product if:
We determine that the Eligible Product was timely delivered.
The Eligible Product was delayed due to you providing inaccurate or incomplete delivery information.
Payment is not successfully received from you by www.realtruck.com for the Eligible Product.
You refuse delivery, you are not available for delivery, you request a change in delivery, or you refuse to pay duties and taxes against delivery if requested.
Someone other than the person who paid for the Eligible Product requests a refund. You may not permit any other party to notify us on your behalf nor assign any claim to any other party.
Your request for a refund is not submitted by Monday, January 8, 2024.
The Eligible Product was not timely delivered due to natural disasters or man-made disruptions outside of our delivery provider’s control.
D. Reservation of Rights. We reserve the right, in our sole discretion, to restrict the applicability of these terms and conditions or update, modify, suspend, or terminate the guarantee or any and all elements of the terms and conditions at any time without notice to you.
E. Exclusive Remedy. If you do not comply with these terms and conditions, you are not entitled to receive a refund and cannot recover compensation for a service failure in any lawsuit. If this guarantee is suspended or terminated, there will be no remedy available to you for failure to meet any delivery commitments. We will not be liable for any damages whatsoever except as specifically provided for through the terms and conditions described above. Under no circumstances will we be liable for any special, incidental, or consequential damages, including, but not limited to, damages arising from any delayed delivery or failure to otherwise meet the requirements herein.
F. Jurisdiction. These terms and conditions will be governed by the laws of the State of Delaware.